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If you have any issues, Xbox should recommend several troubleshooting methods you can use to improve the connection.Test your network connection to ensure your Xbox is properly connected to the internet.For a quick potential fix, however, try these actions: It's always a good idea to peruse this guide to ensure your Xbox's internet settings are as optimal as possible.
OOPS SORRY YOU DIDNT GET TO GO SERIES
Our Xbox Series X|S networking guide goes over absolutely everything you need to know about improving your online experience on Xbox. If it's clear that the purchase truly failed and didn't go through without an appropriate confirmation, your next step is to check your network connection. If the item in question still doesn't appear after several hours, even though your Microsoft Account and bank account reflect the purchase being made, contact Xbox support to resolve the issue. You'll have to be patient, here, as further attempts to make the purchase may result in multiple charges. If you find the purchase went through and charged your bank account, it may take some time for it to appear for use on your Xbox console. Even if it doesn't appear there, check both your Microsoft Account and your bank account to verify whether the purchase was made.
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Not sure what happened there." error when making a purchase from the Microsoft Store, take a moment to check your library (or the game in which you made the purchase) to ensure the purchase wasn't successfully made despite the lack of confirmation or the error message.
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Many users have reported encountering this error multiple times in quick succession, only to discover later that every purchase ended up going through and charging their account. As this error appears whenever you attempt to purchase anything from the Microsoft Store on Xbox, it immediately suggests the purchase failed and was unsuccessful.
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